Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal information you provide when you create an account, place bets or use our casino and sportsbook services. We take your privacy seriously and aim to be transparent about the data we handle, why we handle it and the choices you have about your information.

Types of data we collect

Personal data

When you register an account we collect personal details you provide, such as your name, date of birth, email address, postal address, telephone number and identity documents where required for verification. We also record account credentials and communication preferences.

Technical data

We automatically collect technical information about your device and connection, including IP address, browser type, operating system, device identifiers and activity logs. This helps us provide, secure and improve our services and to detect suspicious activity.

Transactional and activity data

We keep records of your deposits, withdrawals, wagers, bet history, game play, bonuses applied and related transactional details. Where required, we may also keep records of responsible gambling checks, support interactions and any disputes you raise.

How we use your information

We use personal and technical data to operate your account, process payments, provide customer support, verify identity, comply with legal and regulatory obligations and to detect and prevent fraud and money laundering. Transactional and activity data are used to manage bets, calculate balances and resolve disputes. We may also use aggregated, anonymised data for analysis and service improvement.

Data protection and storage

We store personal information on secure servers and use industry-standard security measures such as encryption and access controls to protect it. Access to personal data is restricted to authorised personnel and third-party service providers who need the information to perform services on our behalf. We retain data for as long as necessary for the purposes set out in this policy and to meet legal or regulatory requirements.

Cookies and tracking technologies

We use cookies and similar technologies to enable site functionality, remember your preferences, provide tailored content and measure site performance. You can manage cookie settings through your browser or the cookie controls on our site. Some features may not work correctly if cookies are disabled.

Sharing information with third parties

We may share personal data with payment processors, identity verification services, anti-fraud providers, analytics vendors and regulatory or law enforcement authorities where required. All third parties are contractually obliged to protect your data and only process it for specified purposes. We never sell your personal data to third parties for direct marketing.

Your rights

You have the right to access, correct or delete personal data we hold about you, subject to legal and contractual restrictions. You may request a copy of the personal information associated with your account, ask us to update inaccurate details or ask for account closure. Requests will be handled in accordance with applicable law.

Updates to this policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page and, where appropriate, notified to you via your account. Continued use of our services after changes are posted means you accept the updated policy.

Contact us

If you have questions about this policy or wish to exercise your rights, please contact our support team at [email protected].